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退货服务条例

退货受理期限

Vitamore, Inc.不受理超过收据发票日期三十(30)天的退货。

开封的产品

Vitamore, Inc.不受理已开封产品退货。

未开封的产品

您可以将未开封的产品在收据发票日期三十(30)天之内退回,请与Vitamore, Inc.联络, 先取得退货号码,再将产品连同你的发票复印件一并寄回,( 外箱上必须注明退货号码)。在验收您退回的产品后,会将您所付的金额扣除运费后,退还至您原来的信用卡上。您需自付将未开封产品退回的运费,Vitamore, Inc.不受理没有退货号码及没有预付运费的退货包裹。

收到与收据不符之产品或产品损毁

告收到的产品与「收据不符」或「产品损坏」,请于收到货品后,立即和我们联络,我们会提供您一张回邮标签,请在收据发票日期三十(30)天之内将未开封的产品寄回。在验收您退回的产品后,会依照您的指示,另寄正确的产品, 或将您所付的金额,全数退回您原来的信用卡上。如检查您寄回的产品,并没有发现与您原始订单不符或损坏的情况,我们将会将您所付的金额,扣除来回的运费后,退回您原来的信用卡上。

注意事项

寄回退货时,请使用提供追踪编号(Tracking Number)及运送保险(Shipping Insurance)的运送公司。若产品在退回的途中损坏或遗失,Vitamore, Inc.恕不负责。
请详细填写收据上的退货明细单后,连同退货一并寄回Vitamore, Inc.。退货退款会在三星期内处理,因各信用卡公司结账日之不同,退款有可能出现在您下一个月的信用卡账单上。
如有任何问题,请电邮 service@vitamoreusa.com 或电话和我们的客服中心联络。联络时请告知您的发票攸据编号及退货原因。

 

Vitamore, Inc.客服中心

营业时间为:
美国西部时间星期一至星期五,上午九点至下午六点,例假日休息
电话:1-510-651-4828

 

Vitamore, Inc.退货地址:

Vitamore, Inc.
Customer Services
44805 Industrial Drive, Fremont, CA 94538, U.S.A.


 

 

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